Sprint Issues BlackBerry 8350i Update

Humberto Saabedra

Sprint has issued the first major firmware update for the BlackBerry Curve 8350i since its release.

The update addresses these major issues:

Commercial Location Services functionality is enabled.

NXTl: Device may lose data connectivity and show status as NXTl and not NXTL.

Blank Screen: Device screen loses all information and goes blank.

Multiple IP address issue where the device would be assigned more than one address when provisioned, causing data issues.

Media Missing Audio Tracks from Same Artist: After adding multiple albums by a same artist to device, the songs might not appear as expected when searching by artist first then album, all tracks may not show up. This is only occurring when multiple albums present by same artist.

Direct Connect Audio Issues: While in a Direct Connect call, when toggling between speakerphone and handset audio, there is no visual indication as to whether speakerphone or handset as the audio mode setting has been selected.

Direct Connect/Direct Send My Contact Device Reset Issue: If the device is reset, the customer might lose all unsaved Direct Send contact messages from the Direct Send mailbox.

Encyclopedia: RIM BlackBerry Curve 8350i

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Journalist since 2006, initially covering the retail wireless sector before pivoting to anime and manga trade reporting in 2008. Founder and publisher of AnimeNews.biz (2008–2017), followed by a 13-year tenure at Crunchyroll News (2011–2024) and launching K-Comics Beat with Comics Beat in 2024. Now stripping away consumer noise to build independent, data-backed intelligence desks focused on cross-border licensing telemetry, production committee balance sheets, and industrial supply-chain forensics.

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