Samsung Impression Firmware Issues Surface (Updated)

Humberto Saabedra

AT&T customers that have purchased the recently launched Samsung Impression have begun to speak up regarding a potentially frustrating and showstopping text entry issue.

The issue appears when using the onscreen T9 keyboard.

Typing a sentence with the letter j in an SMS message will cause the phone to crash, with many people and AT&T representatives reporting the same result on new devices after repeating the above actions multiple times to confirm the issue.

Neither AT&T nor Samsung have officially commented on the matter, and AT&T representatives are now recommending using the hardware QWERTY keyboard in lieu of the virtual T9 keyboard as a temporary solution until it is officially addressed.

Update: AT&T retail employees have confirmed to PhoneNews.com that there will be an over the air update released on May 29th that will address the virtual keyboard issue.

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Journalist since 2006, initially covering the retail wireless sector before pivoting to anime and manga trade reporting in 2008. Founder and publisher of AnimeNews.biz (2008–2017), followed by a 13-year tenure at Crunchyroll News (2011–2024) and launching K-Comics Beat with Comics Beat in 2024. Now stripping away consumer noise to build independent, data-backed intelligence desks focused on cross-border licensing telemetry, production committee balance sheets, and industrial supply-chain forensics.

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