Boost Mobile Fixing SMS and Network Issues by May 7

Representative John Votava, speaking on behalf of Boost Mobile has confirmed that the operator’s parent company in Sprint has set a hard date of May 7th for completion of increased capacity deployments and software upgrades to the iDEN network backend in order to improve messaging and other services on Boost Mobile, which has seen exponential growth since the debut of its immensely popular $50 unlimited service plan.

Almost days after the debut of the unlimited plan, increasing reports sprang up regarding delayed text messages, with some reporting messages being delayed by hours into days depending on location as recently as last month.

The issues centered almost exclusively on SMS messaging, as the service plan included it at no additional cost which led to an increase in text message volume which the operator was not prepared for, operating under the assumption that increasing voice capacity would need priority over increased data capacity. It should be noted that Nextel’s messaging protocol is not standard SMS and relies on an early MMS implementation to deliver messages.

The representative did add that some of the improvements were making an immediate difference with more users reporting better service than in the past.